Explore the strategic barriers to real-time payments adoption and discover how a multi-rail approach can enhance financial institutions' competitive edge.
.png)
Real-time payments have long been pitched as the future of money movement: fast, secure, always on. With the launch of RTP by The Clearing House in 2017 and the Federal Reserve’s FedNow Service in 2023, that future arrived.
The adoption curve tells a different story. FedNow surpassed 1,700 participating institutions by April 2026, up from roughly 900 at its one-year mark. RTP now reaches nearly 75% of U.S. demand deposit accounts and moves close to $500 billion in value every quarter. Yet by institution count, real-time still reaches less than a quarter of the U.S. banking system in a meaningful way, and many that have connected can only receive, not send. The gap is no longer about infrastructure. It is about strategy.
For consumers and businesses, the expectation is simple: money should move as fast as a message. For many financial institutions, legacy cores, fraud concerns, and unclear ROI have slowed real-time readiness to a crawl. And the cost of waiting is climbing. In 2026, three forces are raising the stakes at once: deposits face new competitive pressure as stablecoins gain a regulated on-ramp, AI agents are beginning to initiate and complete purchases on their own, and customers increasingly treat instant as the baseline, not the upgrade. Standing still has become its own strategic risk.
Then there is the question institutions keep asking: FedNow or RTP? How do you pick the right one? That is the wrong question. The forward-thinking model is not either/or. It is multi-rail orchestration: using both networks for greater reach, resilience, and flexibility, and routing each payment down the best path automatically.
That is why we built Neural Payments as a Payments Hub: a single, white-labeled integration into your digital banking platform that connects you to both FedNow and RTP, with fraud protection built in and your brand front and center. We saw early that banks did not just need speed. They needed strategy.
In the pages ahead, we explore two connected challenges facing banks and credit unions today:
Along the way, I will share some of the thinking behind how we built Neural Payments to help financial institutions move faster, without breaking things.
— Mick Oppy, CEO, Neural Payments
Availability is not the same as activation. Real-time payments are live and growing fast, yet most U.S. institutions still do not offer them in a meaningful way, and many that have connected can only receive.
FedNow participation has climbed steeply since launch, which makes the activation gap easy to miss.
FedNow participating institutions, July 2023 to April 2026. Source: Federal Reserve; FXC Intelligence.
Look at the funnel. The Federal Reserve serves roughly 9,000 banks and credit unions nationwide. About 1,700 had joined FedNow by April 2026. Of those, only around 40% are enabled to send, not just receive. RTP reaches nearly 75% of U.S. demand deposit accounts, but its volume still concentrates in the largest banks. So the rail sits within technical reach of almost every institution, while the actual experience reaches a fraction of their customers.
The send gap: access without activation. Send-enabled count is an industry estimate (about 40% of participants).
So what is holding institutions back? Five barriers come up again and again.
Most smaller institutions were not built for 24/7/365 payments. Legacy cores, batch processing, and vendor dependencies create real friction, and 73% of institutions name legacy systems as their primary barrier to instant payments. Even when APIs exist, orchestrating fraud, reconciliation, posting, notifications, and the customer experience is rarely plug and play. The cost is not only technical. It is operational.
Real-time compresses the fraud window from days to seconds. Account takeover, authorized push payment fraud, and transaction velocity make many risk teams hesitant to turn on outbound payments. The concern is legitimate. The answer is modern fraud infrastructure built for speed, not a slower rail.
For institutions with tight budgets, the business case can feel soft, especially when customers are not asking for it by name. But the demand is real: 66% of businesses say they would use instant payments if their primary institution offered them, and those already using instant payments report higher satisfaction. Real-time is shifting from differentiator to table stakes, and waiting cedes relationships to faster competitors.
A persistent assumption is that FedNow and RTP are built for national banks and high-volume corridors. The opposite is true. More than 95% of FedNow participants are small and mid-sized institutions. Real-time is precisely how community banks and credit unions level the field on retention and modern experience.
Customers expect money to move like a message: instant, simple, seamless. When it does not, they reach for third-party apps instead, and the institution fades into the background of its own customers’ financial lives. For banks and credit unions that compete on relationship and service, that is the erosion that matters most. Enabling real-time is not just a technology decision. It is a customer experience decision, and customer experience is where smaller institutions can still win.
Key takeaway: Adoption is no longer limited by infrastructure. It is limited by inertia, fear, and fragmentation. Closing the gap takes a clearer strategy, a simpler path, and a partner that removes complexity rather than adding to it.
For years, institutions asked a deceptively simple question: which real-time rail should we choose, RTP or FedNow? In 2026, that is no longer the right question. The answer, and where the industry is heading, is both.
Multi-rail has moved from option to expectation. Today 58% of U.S. banks offering real-time payments support both FedNow and RTP, and that share keeps climbing. The reasons are practical.
Each rail reaches different endpoints. RTP now reaches nearly 75% of U.S. demand deposit accounts and moves close to $500 billion in value per quarter, while FedNow expands its footprint every month. Supporting both maximizes the odds that a payment clears instantly, no matter where the recipient banks. Customers do not want to know why a payment is pending. They expect it to go through. More endpoints means fewer of those moments.
You would not route all your network traffic through a single point of failure, and payments are no different. Supporting both rails builds in failover: if one network slows or pauses for maintenance, the other carries the load. For institutions serving business clients, that resilience is quickly becoming non-negotiable.
The two rails differ in governance, cost, and roadmap. FedNow is operated by the Federal Reserve, RTP by The Clearing House. Both now support transactions up to $10 million, opening higher-value commercial use cases that were out of reach a year ago. Access to both lets an institution match the right rail to the right use case, and adapt as pricing and policies evolve.
As adoption rises, the differentiator is no longer whether you are on a rail. It is how intelligently you route across rails. Orchestration means choosing the best path for each transaction based on speed, cost, and endpoint availability, then falling back gracefully when one rail is unavailable. That only works if you are connected to both and your platform knows how to route. This is where a Payments Hub earns its place: one integration that orchestrates across the traditional rails today, and across API-based and debit and card rails as your needs grow.
Your customers do not know FedNow from RTP, and they should not have to. To them, real-time means now, not business hours, not one to three days, not after the nightly batch. Delivering on that takes more than a single connection. It takes infrastructure that makes instant work regardless of which rail runs behind the scenes.
When we launched Neural Payments, we saw this coming. The future was never going to be one rail or the other. It was always orchestration, and we built our infrastructure to make that complexity disappear for the financial institution. One integration. All the rails. That is the unlock.
Mick Oppy, CEO, Neural Payments
Key takeaway: Multi-rail is not a luxury. It is the logical next step for any institution that wants a reliable, competitive real-time experience. With both FedNow and RTP under the hood, and a hub to orchestrate them, institutions optimize for reach, resilience, and satisfaction instead of choosing between them.
Want to see what orchestration looks like in practice?
Adoption does not have to be all or nothing. The institutions doing this well are not rebuilding everything at once. They are building smart: starting small, moving fast, and working with a partner that removes complexity instead of adding to it.
A proven first step is receive-only. Customers can accept real-time payments such as payouts and transfers without exposing the institution to outbound risk on day one. Once the fraud stack and operational playbooks are in place, the institution enables send, often with tiered limits or targeted user groups. The phased path lets teams manage risk, train incrementally, and introduce instant payments without disruption. Progress beats perfection.
A phased adoption path. Enabling send is the activation milestone that closes an institution’s own send gap.
Too many rollouts are built from the back office out. Done right, real-time transforms the front end, which is exactly where community banks and credit unions defend relationships. Make real-time visible and usable in digital banking, embed it in the use cases customers care about (P2P, payroll, loan payouts), and promote the benefits clearly. If customers do not see the value, adoption stalls no matter how good the technology is.
Real-time leaves no room for delay, so your fraud controls cannot operate on delay either. Going live safely calls for behavioral analytics rather than static rules alone, real-time anomaly detection that catches social engineering patterns, tiered transaction controls by customer profile and risk, and a feedback loop so settings improve over time. The rails do not bring fraud with them, but they do expose gaps in legacy defenses. Modernize protection alongside capability.
Real-time rails are not just infrastructure. They are enablers of better banking. The highest-value use cases for banks and credit unions:
| Use case | What it enables | Primary value to the FI |
|---|---|---|
| P2P transfers | Customers send money instantly from your app, to any bank or card | Reduces leakage to third-party apps; keeps the brand in the moment |
| Small business payouts | Instant payment to vendors, gig workers, and staff, with no ACH window | Wins and retains business accounts |
| Insurance and loan payouts | Real-time claim and loan-fund disbursement | Fewer “where is my money” calls; trust when it matters |
| Payroll and earned wage access | Same-day and on-demand pay for business clients | Attracts modern treasury and embedded-finance relationships |
| Internal transfers and sweeps | Instant movement across a customer’s accounts | Better self-service; instant liquidity for treasury clients |
These are not theoretical. Institutions across the country are already running them on FedNow and RTP, and seeing higher engagement, retention, and satisfaction.
Accessing a rail is one thing. Integrating it efficiently is another. The right partner connects you to both networks through a single integration, brings prebuilt connections to core and digital banking platforms, white-labels the experience so your brand stays front and center, embeds real-time fraud controls natively rather than bolted on later, and orchestrates across rails automatically. You are not just buying access. You are building strategy.
Going live is the start line, not the finish. Track send versus receive volume, the share of customers actively using real-time, operational time saved, fraud rates before and after, and user feedback on ease and trust. Treat real-time as a product, not a compliance project.
Key takeaway: Adoption does not have to be a heavy lift. With a phased strategy and a partner that removes complexity, even smaller institutions can roll out instant payments safely, incrementally, and in a way customers actually use.
Everything in this paper points to the same conclusion. The institutions that win at real-time are not the ones that pick a rail. They are the ones that make instant payments simple, safe, and seamless for their customers, without rebuilding their stack to do it. That is exactly what we built Neural Payments to deliver.
Neural Payments is a Payments Hub: a single, white-labeled integration that connects your institution to the real-time rails and orchestrates across them on your behalf. One integration. Both FedNow and RTP. Your brand, front and center.
Connecting to a single rail is hard enough. Connecting to several, then maintaining each as standards and limits evolve, is a project most institutions cannot staff. The Hub model collapses that work into one connection. You integrate once, and we handle the rails, the routing, and the upkeep behind the scenes.
Being on a rail is not the advantage. Routing intelligently across rails is. The Hub selects the best path for each transaction based on speed, cost, and endpoint availability, then falls back gracefully when a network is unavailable. Your customers simply see instant.
One integration into the Payments Hub, orchestrating across the three rail categories. Real-time rails are the focus of this paper.
Real-time fraud needs real-time defense. Rather than asking institutions to assemble their own controls, the Hub embeds fraud protection natively, with behavioral analytics and tiered controls suited to instant payments. Protection moves at the speed of the payment.
The experience lives inside your digital banking app, under your name. Customers move money in the place they already trust, which keeps the relationship, and the deposits, with you rather than drifting to third-party apps. In a year when deposits face new competition, that matters more than ever.
Neural Payments connects through prebuilt integrations with leading core and digital banking platforms, so implementation is measured in a sensible timeline rather than a multi-year build.
Real-time is the focus today, but money movement will not stop there. The Hub is built to orchestrate across all three rail categories: traditional rails such as FedNow and RTP, API-based rails, and debit and card rails. As new endpoints and use cases emerge, you extend through the same integration rather than starting over.
We did not set out to build another payments vendor. We set out to make the hard part disappear, so a community bank or credit union can offer the same instant experience as the largest institutions, under their own brand. One integration. All the rails. That is the promise, and we deliver on it every day.
Mick Oppy, CEO, Neural Payments
Key takeaway: The real-time gap is not closed by choosing a rail. It is closed by choosing a strategy. Neural Payments gives institutions that strategy in a single, white-labeled Hub: orchestrated, protected, and built to grow.
Real-time payments are no longer a futuristic concept. They are a present-day expectation. The question is not whether financial institutions should adopt FedNow or RTP. It is how soon they can make it real for their customers.
Yet across the industry, a familiar pattern persists: access without activation, connection without clarity, adoption without orchestration. That is the real-time gap, and in 2026 it is widening into a competitive one. Deposits face new pressure, AI agents are beginning to transact, and customers treat instant as the floor, not the ceiling. The institutions that close the gap will not just keep pace. They will pull ahead.
For small and mid-sized banks, this is a pivotal opportunity. Real-time payments are more than a technology upgrade. They are a strategic lever. The institutions that move first, with smart fraud protection, intelligent rail orchestration, and customer-first design, will not only meet expectations. They will exceed them. They will win loyalty, keep deposits inside the institution, and stay competitive.
Getting there does not require overhauling everything. It requires choosing a partner that has already done the heavy lifting.
At Neural Payments, we built a Payments Hub that makes real-time simple: one integration that unifies FedNow and RTP, orchestrates across rails, and protects every transaction, all under your brand and your control.
So if you are still waiting for the perfect moment to go real-time, consider this your signal. The time to move is now.
Don’t just connect. Compete.
See it in action. Book a 20-minute demo at the form below and we will show you multi-rail orchestration inside a banking app like yours.
Discover why banks and credit unions should integrate P2P services to enhance convenience, reduce costs, and improve security for their customers.
Peer-to-peer (P2P) is the current primary payment method between friends & family, with nearly half of consumers making P2P payments at least once...
How Branding Transactions Can Help Your Financial Institution Grow